The Outdoor Plus Inc. Privacy Policy

Last Updated: 02/01/2025

This Privacy Policy describes how The Outdoor Plus Company, Inc. (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website https://theoutdoorplus.com (“Website”).

1. Personal Information We Collect

When you visit the Website, we may collect the following information:

a. Device Information

We automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Browsing behavior on our Website (such as pages viewed and referral sources)

We collect this information using:

  • Cookies – Small data files stored on your device (see https://www.allaboutcookies.org for details).
  • Log Files – Track interactions with our Website.
  • Web Beacons, Tags, and Pixels – Used for website analytics and user behavior tracking.
  • Google Analytics – Gathers demographic and behavioral insights.

b. Information You Provide

We collect information you voluntarily provide when submitting forms on our Website, including:

  • Name, email address, phone number, and company information when submitting a Request for Quote Form, Contact Form, Troubleshooting Form, Support Form, Newsletter Form, Product Registration Form, Custom Orders Form, or Training with TOP Form.
  • Messages and communications sent to us.

We do not operate an e-commerce store and do not collect payment details.

2. How We Use Your Information

The information collected is used for:

  • Responding to inquiries and providing support.
  • Processing product registrations and warranty claims.
  • Sending marketing and promotional emails (only if you have opted in via our Brevo marketing form).
  • Improving Website functionality and user experience.

We do not sell, share, or transfer your personal information to third-party subsidiaries or affiliates for marketing purposes.

3. SMS Communications

If you opt into our SMS messaging service, you agree to receive text messages related to marketing promotions, updates, support notifications, and general communications.

a. SMS Privacy Disclaimer

  • No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
  • Message frequency may vary.
  • You can opt out of SMS communications at any time by texting “STOP” to our short code.
  • For assistance, text “HELP” or contact us at [email protected] or +1 (909) 460-5579.
  • Carriers are not liable for delayed or undelivered messages.
  • Standard message and data rates may apply.

For details on SMS data handling, please review our Terms & Conditions at https://theoutdoorplus.com/terms.

4. Sharing Your Personal Information

We only share personal information in the following circumstances:

  • With service providers (such as email marketing via Brevo) to fulfill communication services.
  • To comply with legal obligations (e.g., responding to subpoenas or government requests).

We do not share or sell mobile opt-ins or other personal data with third parties for marketing purposes.

5. Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails by clicking “Unsubscribe” in any email.
  • Opt out of SMS messages by replying “STOP.”

For privacy-related inquiries, contact us at [email protected].

6. Data Retention

We retain collected information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will take effect upon posting to this page. Please review this page regularly.

8. Contact Information

For privacy concerns, please contact us:
Email: [email protected]
Address: 701 S Dupont Ave, Ontario, CA, 91761, United States