The Outdoor Plus Inc. Privacy Policy
Last Updated: 04/11/2025
The Outdoor Plus Company, Inc. (“we”, “us”, or “our”) is commited to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with us, including when you visitn our website at https://theoutdoorplus.com (“Website”).
1. Personal Information We Collect
We collect both automatically collected information and information you provide directly:
a. Device Information
When you browse our Website, we automatically collect information such as:
- Web browser type
- IP address
- Time zone
- Cookies installed on your device
- Browsing behavior and page views
- Referral sources
We use tools and technologies such as:
- Cookies – Small data files stored on your device (see https://www.allaboutcookies.org for details).
- Log Files – Track interactions with our Website.
- Web Beacons, Tags, and Pixels – Used for website analytics and user behavior tracking.
- Google Analytics – Gathers demographic and behavioral insights.
b. Information You Provide
We collect information you voluntarily provide when submitting forms on our Website, including:
- Name, email address, phone number, and company information.
- Messages and communications sent to us.
- Messages and details submitted via Request for Quote Form, Contact Form, Troubleshooting Form, Support Form, Newsletter Form, Product Registration Form, Custom Orders Form, or Training with TOP Form and any other form inside this website.
We do not operate an e-commerce store and do not collect payment details.
2. How We Use Your Information
The information collected is used for:
- Responding to inquiries and providing support.
- Processing product registrations and warranty claims.
- Sending marketing and promotional emails (only if you have opted in via our Brevo marketing form located in the footer of our website).
- Improving Website functionality and user experience.
We do not sell, share, or transfer your personal information to third-party subsidiaries or affiliates for marketing purposes.
3. SMS Communications
If you opt into our SMS messaging service, you agree to receive text messages regarding:
- Warranty claims
- Product or service updates
- Promotions (if opted in)
- General support and communications
a. SMS Privacy Notice
- No mobile information will be shared or sold to third parties or affiliates for marketing/promotional or any purposes.
- Message frequency may vary.
- You can opt out of SMS communications at any time by texting “STOP”.
- For assistance, text “HELP” or contact us at [email protected] or +1 (909) 460-5579.
- Carriers are not liable for delayed or undelivered messages.
- Standard message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages
For details on SMS data handling, please review our Terms & Conditions at https://theoutdoorplus.com/terms.
4. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. We use secure servers, firewalls, and encrypted channels where appropriate.
5. Sharing Your Information
We are committed to protecting your privacy. Your data will not be transferred to external organizations under any circumstances. We ensure that all data handling is conducted with the utmost care and respect for your privacy.
Your data will not be transferred to external organizations. We do not share your personal information with third-party service providers unless legally mandated to do so
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is legally required.
7. Your Privacy Rights
You have the right to:
- Acess the personal data we have about you
- Update or correct your information
- Delete your data, subject to any legal retention requirements
- Opt out of marketing emails by clicking “Unsubscribe” in any email.
- Opt out of SMS messages by replying “STOP.”
For privacy-related inquiries, contact us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will take effect upon posting to this page. Please review this page regularly.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: 701 S Dupont Ave, Ontario, CA, 91761, United States
Phone: +1 (909) 460-5579